Future Plans for Polycrown

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Future Plans for Polycrown

 

 

Here at Polycrown we are always looking at ways we can improve our efficiency throughout the factory. Whether this is our work environment, staff morale or our workflow processes. We want to grow and build in the future, and we believe looking after our colleagues and being able to work efficiently will help us move in the right direction.

 

 

Staff morale

  • We hold regular fish and chip lunches.
  • We have regular team building days and are currently planning an escape room event.
  • We have an ‘ideas book’, where we welcome anyone who has a suggestion for how we can improve our processes, working environment etc. to record it, and if we use their idea, they receive a cash reward.

 

 

Work Environment

  • We have recently created a bespoke boardroom so that we are able to hold meetings, display our products and have a private workspace where people can go for one 2 one meetings.
  • We always encourage people to get involved in changes. When we took over the factory next door, colleagues contributed to deciding where the “hole” should be knocked through, where machinery should go etc. helping everyone to feel happy in their environment.

 

 

Workflow Processes

  • We have regular team meetings where we all discuss customer feedback with a view to improving customer experience and how we do things. We ask colleagues to reflect on where their work area links with others and how the end-to-end process may be improved.
  • We have a bespoke work flow computer system in place which allows us to track a job right from when it’s ordered to despatch, allowing us to answer customer queries quickly and accurately.

 

 

Our newsletter is compiled by Sabine, our office administrator.
Any comments you may have would be gratefully received.
sabine@polycrown.com